Resolved -
This incident has been resolved.
Oct 29, 16:49 UTC
Update -
We have moved to a backup provider and all services should now be returning to normal functionality, including on the workspace.glassix.com domain.
We are continuing to monitor the situation and will provide further updates as relevant.
Oct 29, 16:48 UTC
Monitoring -
We have identified an intermittent connection issue which is affecting certain customers. We currently believe the issue is due to a widespread service outage for Microsoft Azure.
If you are having trouble connecting to Glassix via your normal login URL, please try connecting via yourworkspace.glassix.co instead as it is hosted with an alternate service provider.
We are continuing to monitor the issue, please continue to follow this page for updates.
Oct 29, 16:00 UTC