All Systems Operational

Glassix APIs ? Operational
90 days ago
100.0 % uptime
Today
Glassix Webhooks Operational
90 days ago
100.0 % uptime
Today
Glassix Web Application ? Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.94 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget ? Operational
90 days ago
99.47 % uptime
Today
Text Message Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile Chat Operational
90 days ago
100.0 % uptime
Today
Facebook ? Operational
90 days ago
100.0 % uptime
Today
Instagram ? Operational
90 days ago
100.0 % uptime
Today
Instagram Direct ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 05:38 UTC
Monitoring - We are monitoring an issue with our web chat widget caused by a widespread service outage for Microsoft Azure.

We are continuing to monitor the issue, please continue to follow this page for updates.

Oct 29, 18:23 UTC
Oct 29, 2025
Resolved - This incident has been resolved.
Oct 29, 16:49 UTC
Update - We have moved to a backup provider and all services should now be returning to normal functionality, including on the workspace.glassix.com domain.

We are continuing to monitor the situation and will provide further updates as relevant.

Oct 29, 16:48 UTC
Monitoring - We have identified an intermittent connection issue which is affecting certain customers. We currently believe the issue is due to a widespread service outage for Microsoft Azure.

If you are having trouble connecting to Glassix via your normal login URL, please try connecting via yourworkspace.glassix.co instead as it is hosted with an alternate service provider.

We are continuing to monitor the issue, please continue to follow this page for updates.

Oct 29, 16:00 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.