All Systems Operational

Uptime over the past 90 days. View historical uptime.
Glassix APIs ? Operational
90 days ago
99.99 % uptime
Today
Glassix Webhooks Operational
90 days ago
100.0 % uptime
Today
Glassix Web Application ? Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.99 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget ? Operational
90 days ago
99.99 % uptime
Today
Text Message Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Mobile Chat Operational
90 days ago
100.0 % uptime
Today
Facebook ? Operational
90 days ago
100.0 % uptime
Today
Instagram ? Operational
90 days ago
100.0 % uptime
Today
Instagram Direct ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025
Slow System Performance
Resolved - We are continuing to monitor nominal performance across the web application and web chat. We will continue to monitor but are considering the issue resolved.

Please be aware that CSV reports will be temporarily unavailable for maintenance for the next short while.
Aug 17, 08:25 UTC
Monitoring - The issue has been identified and the impact on performance has been mitigated. Both the web application and the web chat widget should now be performing as expected. We are continuing to monitor performance.

Please follow this page for additional updates.
Aug 17, 07:45 UTC
Update - We are continuing to investigate the issue causing slow system performance and occasional error messages. Please follow this page for additional updates.
Aug 17, 07:28 UTC
Investigating - We have received automated alerts of slow system performance and we are currently investigating the issue.

Please follow this page for additional updates.
Aug 17, 07:21 UTC
Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025
Degraded System Performance
Resolved - Performance is stable and message status updates (2 Vs) will be applied retroactively.

We are continuing to monitor system performance and will update this page with any further information.
Aug 11, 08:06 UTC
Identified - We have identified the issue and performance has stabilized across most services. Please be aware that message status updates (2 Vs) will be delayed until further notice.

Please subscribe to this issue for further updates.
Aug 11, 07:52 UTC
Update - We are continuing to investigate the issue causing degraded performance across the system.

Please subscribe to this issue for further updates.
Aug 11, 07:45 UTC
Investigating - We have received an automated alert of system delays and are currently investigating the issue.

Please subscribe to this issue for further updates.
Aug 11, 07:32 UTC
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

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