Resolved -
This incident has been resolved.
Mar 9, 10:19 UTC
Monitoring -
We have identified the root cause of the issue and have implemented a fix.
We are seeing gradual improvements to service availability as we continue to work towards a full resolution of the issue.
If you are still having trouble accessing the system, please try refreshing the page before reaching out to your support contact.
Mar 9, 10:18 UTC
Update -
We no longer expect resolution efforts to impact the Glassix API.
Please continue to follow along with this page for updates.
Mar 9, 09:11 UTC
Update -
We are continuing to investigate the issue, including reports of 504 errors.
Please be aware that the Glassix API will be periodically unavailable as we work to resolve the issue.
We will update this page with further information.
Mar 9, 09:02 UTC
Identified -
We have received reports of degraded system performance. Our engineers are currently working to resolve the issue.
Please follow along with this page for additional updates.
Mar 9, 08:50 UTC