Issue with Web Chat Widget

Incident Report for Glassix

Resolved

This incident has been resolved.
Posted Oct 30, 2025 - 05:38 UTC

Monitoring

We are monitoring an issue with our web chat widget caused by a widespread service outage for Microsoft Azure.

We are continuing to monitor the issue, please continue to follow this page for updates.
Posted Oct 29, 2025 - 18:23 UTC
This incident affected: Channels (Web Chat Widget).